In my last blog, on innovation, I mentioned that I try to bring the most talented people I can find here to Guild, and that I feel that I have a team that can solve any problem that comes up, at any time. Our sense of being a team here at Guild includes our customers, our referral partners, investors, and the larger community. We consider everyone we work with to be our partners.
For today, I’d like to try to get at what it is that makes Guild more than just a group of talented individuals? Even though we’re different in many ways, with different personalities and life experiences, we share a genuine respect for each other and sense of connection. We truly want to do the best job we can, want to be proud of each other.
I’ve always worked to bring people together, looking for ways to find common ground. When I see a challenge, I try to understand the perspectives of everyone involved, so that I can see what we will need to do to move ahead, and, as much as I can, I try to make a decision that everyone involved will be happy with, in the sense that I ask myself what each member of the team will feel and think about a decision or direction that I’m considering.
At times, I need to decide in a way that not everyone will find quite right, or even in a way that no one might support, at least at first, which can be difficult. However, although we do sometimes differ, I believe that everyone at Guild has the good of all of us in their mind and heart. And, when we are faced with challenges as a company, or in our personal lives, we pull together and help each other.
Businesses are supposed to make money, of course, and we’ve had success in that, but I’ve always wanted Guild to be more than profitable. Our years together through many challenges have made us more than a group of talented people. In a real way, we’re a team, and that means more to me than I can say.
Mary Ann McGarry, President and CEO