High tech, hight touch

Our customers are our business and we work every day to make the homebuying experience better for them. While our technology continues to improve and create efficiencies, we’re also seeing that happiness levels are higher when our customers have someone they can call and talk to. Buying a home is a life-changing event for most people–being available, answering questions and offering that extra personal touch will never go out of style. That’s why, at Guild, we are dedicated to delivering on our “high tech, high tough” promise. This month, we’re launching Guild to Go, the newest addition to our digital portfolio. With this app, partners will have direct access to loan officers and will receive immediate client status notifications wherever they are, on any device. Guild to Go offers mobility and transparency, streamlines communication and supports relationships. As Guild continues to grow and adapt to market changes, we stay true to the core values that have kept us in business for nearly 60 years. We do what’s right for our customers, our partners, our employees and the community. We’ll continue to improve our operations while maintaining our focus on customer service.  It’s this combination of growth, quality and efficiency that drives us to success.

Mary Ann author image
By |Published On: December 1st, 2018|Categories: From our CEO|

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Mary Ann McGarry is the CEO of Guild Mortgage. Under her leadership, Guild has grown to become one of the largest and most experienced independent mortgage lenders in the U.S. with close to 4,000 employees and 205 retail branches in 33 states. Ms. McGarry has received multiple awards and accolades for her leadership and Guild is consistently recognized for its positive contributions to the communities it serves, commitment to customer service and collegial workplace culture.