We are actively monitoring the Novel Coronavirus (COVID-19) situation and want to assure you that our first priority here at Guild Mortgage is the health and safety of our employees, customers, and communities.
We also recognize that, while COVID-19 has impacted all our daily lives and habits, it’s having far-reaching consequences in many areas affecting your mortgage and finances too.
Guild is here to help.
If you’re worried about making your mortgage payments, here’s what you should know:
- You can find information regarding the impact of COVID-19 on your mortgage online using MyAccount, learn how to apply for assistance if you need it, and make your payment if you are able.
- If you can, it’s best to continue making your mortgage payment because you will have to catch up eventually. If there are any expenses you can cut, do so at your discretion. The first priority at this time is the health and safety of your family.
If you expect COVID-19 to impact you for a while, in partnership with Fannie Mae, Freddie Mac, the FHA, the VA Home Loans program, and the USDA Rural Development Guaranteed Housing Program, Guild Mortgage is able to offer an initial relief option of a forbearance on your Federally Backed loan, which is a temporary stoppage or reduction of your mortgage payments. Extensions after the initial forbearance may be available if COVID-19 continues to impact you. You must request these options – they’re not automatic.
Once the crisis is over, we will work with you to determine the best course of action when you’re ready to resume payments.
The options available at the end of the forbearance will depend on your financial resources, investor or insurer/guarantor guidelines applicable to your loan, and other factors. Watch our video to see options that may be available after forbearance.
To begin the forbearance process, please apply for mortgage assistance.
Apply for mortgage assistance