For May, we’re focusing our social media outreach on education. We’ll educate customers on the loan process, fees to expect, tips on credit, and mortgage jargon. To make sure we’re providing accurate information and improving our thinking, we’ll also focus on educating ourselves. Our mortgage professionals have many educational opportunities across the country through local mortgage banking conferences and industry webinars, blogs and articles. And, as I’ve mentioned in a previous blog, our employees don’t have to travel for education; they can access Guild University at the office. Guild U is rolling out professional development courses. Its most recent addition is on how to write effective emails. Other available courses include Qualifying the Borrower, Loan Systems and Software, Loan Servicing, Programs and Products. I’m proud to say that at Guild, our goal is to improve everyone’s knowledge.