The Power of Focus

Focus | Guild Mortgage

It’s amazing what you can do with focus. In December, we took on implementing a new service for customers to e-sign disclosures. We were able to bring on this service in the shortest amount of time possible and went live just a few weeks ago. We knew how important ease of access is to our customers and to our loan officers, so we united our workforce on this single focus. It took us far less time than anticipated and far less time than others because of talent and teamwork. I’m proud of how our different departments came together to finish this project quickly. Through this process, we built relationships internally and are now able to provide better service. Our customers will now be free to use technologies that speed the loan process.  This new service will benefit our customers and everyone at Guild, too.