Lisa Gibbs, Guild Mortgage’s Vice President of Sales and Customer Experience Technology, featured in a HousingWire Tech Trendsetters recognition banner.

11/2/2026

Guild Mortgage’s Lisa Gibbs named HousingWire Tech Trendsetter

San Diego – Nov. 2, 2026 –Lisa Gibbs, Guild Mortgage’s Vice President of Sales and Customer Experience Technology, has been named a 2026 Tech Trendsetter by HousingWire, recognizing the most impactful technology leaders driving innovation across the housing industry.

Gibbs leads the strategy behind Guild’s technology initiatives, helping create a seamless experience for borrowers and loan officers throughout the homeownership journey. Her leadership has helped advance Guild’s digital mortgage experience, AI-powered solutions and customer-focused technology strategy designed to simplify the mortgage process and strengthen long-term customer relationships.

"What excites me most about technology is when it solves real problems and makes a meaningful difference for the people using it every day. Everything we do is focused on helping loan officers better serve their customers by giving them the right tools and information at the right time. When technology, training and user feedback come together, it creates a better experience for both employees and borrowers, and that's what continues to drive our work at Guild."
—Lisa Gibbs, Vice President of Sales and Customer Experience Technology at Guild Mortgage
Gibbs played a key role in advancing Guild’s artificial intelligence strategy with the introduction of GuildIQ, an AI-powered knowledge platform that provides loan officers with instant access to product guidelines, policies, operational resources and integrated business information. Gibbs also led the launch of DocCheckIQ, a document analysis solution that helps identify potential issues earlier in the loan process, improve file quality and create a more efficient experience for borrowers and loan officers.
Over the past year, Gibbs led the expansion of Guild’s unified digital mortgage experience in web and mobile environments to include servicing capabilities, allowing homeowners to access payment information, escrow details, tax documents and other resources. The expansion also introduced Spanish-language functionality to help broaden accessibility for Spanish-speaking borrowers.
“This year’s Tech Trendsetters represent the very best of housing innovation. In a period of economic headwinds and rapid technology evolution, these leaders are turning AI, data and digital innovation into real business and consumer outcomes. Their work is making the housing industry more efficient, more connected and better prepared for what’s next, and we’re proud to recognize them.”
—Clayton Collins, CEO of HousingWire
Through technology, training and collaboration with users across the organization, Gibbs helped ensure Guild’s technology investments are aligned with the needs of both employees and customers. Her leadership continues to support Guild’s customer-for-life strategy while helping loan officers operate more efficiently and deliver a more connected homeownership experience.

About Guild Mortgage 

Guild Mortgage is one of the largest independent mortgage lenders in the United States, offering a full suite of mortgage programs to help customers achieve the dream of homeownership. For more information, visit guildmortgage.com.

Guild Mortgage media contact: 

Adam O’Daniel

SVP, Chief Marketing Officer

[email protected]

704.251.4405 

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About the Author: Guild Mortgage

Guild Mortgage Co. is a nationally recognized retail mortgage lender with branches across 49 states and the District of Columbia. Since 1960, Guild has delivered the promise of home to neighborhoods nationwide through a team of local loan officers with expertise in Conventional and government loans, down payment assistance programs, home equity loans and many more products. Guild elevates the customer service experience with its mobile app, borrower portal, mortgage calculators and real-time loan updates. With a robust in-house loan servicing team, Guild helps borrowers explore and understand rates and payment options or access their home equity. To learn more, visit GuildMortgage.com.