Homebuyer Protection | Shop for your home with confidence

Know your purchase is protected with Guild Mortgage’s 4-pack of guarantees.

Secure your earnest money

Credit Approval Protection (CAP)

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We stand behind our credit approvals and will pay up to $5,000 in earnest money and $1,000 for inspection and appraisal fees if we can’t close your loan, due to our error.

We’ll close on time – 17-day closing guarantee

Homebuyer Express (HBE)

Happy couple dancing in kitchen

We’re so confident we’ll close your loan on time that we’ll pay $500 toward closing costs if your loan doesn’t close on time due to our delay.

*Homebuyer Express Closing Guarantee not available in Oregon.

Lock in your interest rate for 120 days

Lock and Shop

Happy couple with Mortgage professional

We’ll lock in your interest rate for 120 days*. If rates go up, yours doesn’t change, but if rates go down, you can take advantage of our one-time float-down option.

*Upfront lock-in fee required at the time of lock.

No lender fee refinance

Payment Protection Program

Smiling mother and daughter

We’ve got your back. Buy now and we’ll refinance your loan with no lender fees if interest rates drop after purchase.

Homebuyer Protection program Terms and Conditions

Credit Approval Protection (“CAP”)

If Guild issued a preliminary underwriting credit approval, and is then unable to close on the borrower’s loan, we will pay the borrower up to $1,000 for inspections, appraisals and relocation expenses incurred. Guild will also reimburse the borrower for their lost earnest money deposit, up to $5,000. See terms and conditions below.

  1. Credit Approval Protection covers the preapproval of the borrower’s credit package. Credit Approval Protection and/or Closing Costs Protection (collectively the “guarantee”) will apply only if there are no material changes in the borrower’s application or credit status from the date of preliminary credit approval through closing. A certificate of credit approval will be issued with the date of the preliminary credit approval. Material changes include changes in underwriting guidelines, the loan amount or loan product, loss or change of employment or income, undisclosed liabilities or increases in debt, fraud, misrepresentations or material omissions in the loan application and supporting documents.
  2. The guarantee is not a mortgage loan approval nor a commitment to lend, and is subject to the customer satisfying all underwriting guidelines and loan approval conditions, including identifying a property that is acceptable collateral to Guild and satisfying all appraisal and title requirements.
  3. This program only applies to loans to be funded  by Guild using conventional, high balance (non-jumbo), FHA and VA loan programs for one to four family dwelling units only and excludes second liens, investment properties, refinance loans, renovation loans, non-purchase money home equity lines of credit, interim construction loans or other temporary financing, loans brokered to or by Guild, loans involving short sales, or any other purchase contract that requires the approval from a third party (e.g., a lender, relocation company, etc.).
  4. Unforeseen circumstances adversely affecting the ability to perform will void Guild’s obligations under the Program (natural disasters, inclement weather, catastrophic event, or other major event beyond Guild’s control).
  5. If Guild does not perform and does not proactively provide any credits or payments required under the guarantee, you must request the funds within 90 days from closing. Any payment made under the guarantee will be reported to the IRS on Form 1099-MISC. Please consult your tax advisor regarding any tax implications.
  6. Employees of Guild or its affiliates and their immediate family members are not eligible to participate in the program.
  7. The guarantee is not transferable or assignable. Guild reserves the right to amend or terminate this program and the guarantee at any time except as to qualified home purchasers with submitted applications prior to the date of the amendment or termination.
  8. All payments made under this guarantee shall be the only recourse and obligation of Guild under this program. Any other indirect, special or consequential damages due to Guild’s failure to timely close a loan are hereby disclaimed.
  9. The guarantee and this program only apply to purchase loan applications received by Guild on or after April 15th, 2019.

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Homebuyer Express (“HBE”) – 17 Day Closing Guarantee

Gives the borrower confidence that the loan will be closed timely or the borrower will be reimbursed $500 in closing costs. Home must be under contract at least 17 days prior to the scheduled closing. See terms and conditions. Homebuyer Express Closing Guarantee not available in Oregon.

Terms, Conditions and Eligibility Requirements:
  1. To be eligible for HBE, Borrower must complete a loan application with Guild Mortgage (“Guild”) and receive Credit Approval prior to executing a purchase and sales contract.  Credit Approval must be obtained within 60 days of the date of the fully executed purchase and sales contract.
  2. Borrower must supply the fully executed purchase and sales contract within 72 hours of the fully signed purchase and sales agreement; no later than fourteen days prior to closing.
  3. All additional documentation, requested after the initial collection of data, must be provided within 48 hours of the request. You must lock your loan with Guild at least 15 days before the purchase and sale closing date. Any client, seller or third party delays, either through their actions or omissions, will void the guarantee (e.g., being out of town or otherwise unavailable, not providing requested documentation, change in the loan amount, program, down payment or terms, not timely signing of loan and closing documents, etc.)
  4. Unforeseen circumstances adversely affecting the ability to perform will void Guild’s obligations under the guarantee (natural disasters, inclement weather, catastrophic event, or other major event beyond Guild’s control). Applicable law or investor requirements may impose a required waiting period prior to closing, including but not limited to a waiting period due to re-disclosure of updated loan, or TRID (TILA / RESPA Integrated Disclosure Rule) or Real Estate Settlement Procedures Act disclosure information, or delivery of an appraisal or appraisal addenda, and that waiting period may prohibit us from closing on the set closing date.
  5. All payments are subject to maximum allowable lender credit and minimum contribution requirements under applicable loan programs (e.g., FHA, VA, Fannie Mae, Freddie Mac, etc., program guidelines). FHA and Rural Development regulations require a minimum cash investment by the borrower, which may limit the amount of any lender credits or payments by Guild under the guarantee.
  6. The guarantee is not a mortgage loan approval nor a commitment to lend and is subject to the customer satisfying all underwriting guidelines and loan approval conditions, including identifying a property that is acceptable collateral to Guild and satisfying all appraisal and title requirements.
  7. This program only applies to home purchases funded by Guild using conventional, high balance (non-jumbo), FHA and VA loan programs for one to four family dwelling units only and excludes second liens, investment properties, refinance loans, renovation loans, nonpurchase money home equity lines of credit, interim construction loans or other temporary financing, loans brokered to or by Guild, loans involving short sales, or any other purchase contract that requires the approval from a third party (e.g., a lender, relocation company, etc.).
  8. The guarantee is not valid if applicable law imposes a required waiting period prior to closing, including a waiting period due to redisclosure to you of updated loan information, and that waiting period prevents Guild from closing on time.
  9. If Guild does not perform by the closing date and does not proactively provide any credits or payments required under the guarantee, you must request the funds within 90 days from closing. Any payment made under the guarantee will be reported to the IRS on Form 1099-MISC. Please consult your tax advisor regarding any tax implications.
  10. Employees of Guild or its affiliates and their immediate family members are not eligible to participate in the program.
  11. You are still obligated to make each mortgage payment by the due date even if you are entitled to any credits or payments under the guarantee.
  12. The guarantee is not transferable or assignable and Guild reserves the right to amend or terminate this program and the guarantee at any time except as to qualified home purchasers with submitted applications prior to the date of the amendment or termination.
  13. The payments made under this guarantee shall be the only recourse and obligation of Guild under this program. Any other indirect, special or consequential damages due to Guild’s failure to close a loan in a timely manner are hereby disclaimed.
  14. The guarantee and this program only apply to purchase loan applications received by Guild after April 15th, 2019.

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Lock and Shop Program

Guild will lock in the borrower’s interest rate for 120 days while they shop for the perfect home. If rates go up, the borrower’s won’t change. If rates go down, the borrower may be eligible for a one-time rate float down option. See terms and conditions below.

Terms, Conditions and Eligibility Requirements:
  1. Lock and Shop Program (“Program”) will lock your initial interest rate for up to 120 days. To be eligible for the Program, borrower must complete a loan application with Guild Mortgage (“Guild”). No property address is required when completing the application.
  2. Borrower must supply the fully executed purchase and sales contract within 90 days of participating in the Program.
  3. This Program only applies to home purchases to be funded by Guild using conventional, FHA and VA conforming loan programs for one to four family dwelling units only and excludes high balance loans, second liens, investment properties, refinance loans, renovation loans, nonpurchase money home equity lines of credit, interim construction loans or other temporary financing, loans brokered to or by Guild, loans involving short sales, or any other purchase contract that requires the approval from a third party (e.g., a lender, relocation company, etc.).
  4. There is a $1500 up-front lock-in fee (“Fee”) associated with this Program due at time of lock. The Fee may vary based on market volatility. The Fee is applicable at time of funding. If the loan does not fund, the Fee is forfeited. The Fee is non-refundable in the event of underwriting denial or Guidelines Changes. However, in California and Missouri, if the loan is denied through no fault of borrower (e.g. borrower did not make omissions or representations and did not qualify), Borrower is entitled to a refund of the Fee.
  5. The Program may be amended or terminated at any time except as to qualified home purchasers with submitted applications prior to the date of the amendment or termination. The Program is not transferable or assignable.
  6. Unforeseen circumstances adversely affecting the ability to perform will void Guild’s obligations under the Program (natural disasters, inclement weather, catastrophic event, or other major event beyond Guild’s control). Applicable law or investor requirements may impose a required waiting period prior to closing, including but not limited to a waiting period due to re-disclosure of updated loan, or TRID (TILA / RESPA Integrated Disclosure Rule) or Real Estate Settlement Procedures Act disclosure information, or delivery of an appraisal or appraisal addenda, and that waiting period may prohibit us from closing on the set closing date.
  7. The Program is not a mortgage loan approval nor a commitment to lend and is subject to the customer satisfying all underwriting guidelines and loan approval conditions, including identifying a property that is acceptable collateral to Guild and satisfying all appraisal and title requirements.
  8. This offer only applies to purchase loan applications received by Guild after April 22nd, 2022.

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Payment Protection Program

Gives the borrower the ability to refinance without lender fees for a specific period after closing a purchase home loan.

Terms, Conditions and Eligibility Requirements:
  1. Payment Protection Program (“Program”) allows for a rate and term refinance with no lender fees to qualified applicants.
  2. The Program is not a guarantee that the borrower or the property will qualify for a refinance, nor is it a guarantee that a lower interest rate or payment can be provided to the borrower by Guild Mortgage Company.
  3. The borrower must close their purchase loan with Guild Mortgage Company between 10/17/2022 and 6/28/2024 with a non-bond FHA, VA, USDA or conventional conforming or high balance loan to be eligible for the Program.
  4. The borrower will be provided with a Payment Protection Program Certificate (“Certificate”) upon closing which can be used to claim their refinance with no lender fees under the Program.
  5. To be eligible, the refinance must be a first lien rate and term refinance (no cash out) of the same property and paying off the loan originally financed by Guild Mortgage Company. The refinance must close no later than December 31, 2025 to be eligible for the Program. 
  6. The borrower and property must qualify for the refinance, including meeting all applicable underwriting guidelines and closing conditions as they are in effect at the time of approval.
  7. The borrower must have made at least six (6) consecutive on-time payments on the purchase loan before applying for the refinance. ​
  8. Fees that will be waived or paid by lender on the eligible refinance under the Program include only fees paid to the lender, including origination, processing, underwriting, administration, closing, or funding fees, as applicable. It does not include fees charged to reduce the interest rate, including discount points and buydown fees, and does not include fees paid to third parties other than Guild Mortgage Company, including but not limited to tax service fees, wire, appraisal or credit reports, settlement agent/attorney fees, insurance, notary or government fees.
  9. The Program is only valid for loans originated through Guild Mortgage Company’s retail channel. ​
  10. Offer may not be redeemed for cash or credit and is not transferrable. Offer cannot be retroactively applied to any loans. Offer may not be used with any other discounts or promotions. ​
  11. This is not a commitment to lend.
  12. Refinancing may cause finance charges to be higher over the life of the loan. ​
  13. Unforeseen circumstances that adversely affect the ability to perform will void Guild’s obligation under the Program. ​
  14. Program not available in all states. ​
  15. The borrower is responsible for making all payments due in accordance with the terms of their loan.

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