Your trust means everything to us.
Discover how we performed in the J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study.
How we stand apart
We know Guild customers value:
- A lending partner they can rely on
- Clear guidance and education
- A simple, streamlined experience
- Local experts they can connect with
- Quick answers and solutions
- A lending partner they can rely on
- Clear guidance and education
- A simple, streamlined experience
- Local experts they can connect with
- Quick answers and solutions


Trust is earned — and we believe this ranking from J.D. Power shows our commitment to providing Guild customers with service, support, and guidance they can count on in their pursuit of homeownership.
Terry Schmidt, Chief Executive Officer at Guild Mortgage
But don’t take our word for it
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What a great team to work with. They are all on the ball and for the client. I’ll be referring the Guild team to my daughter when she’s ready to buy her first house. Thanks Guild!!
Charidy E.
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I loved my experience with Guild Mortgage. This was the easiest loan process I have gone through! I'm very happy and satisfied with how the staff made the process easy and straightforward for me.
Maria A.
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The team at Guild Mortgage always answered my questions and worked hard to help me close on my home, a dream I was not sure I would ever achieve. Thank you so so much!
Pawel C.
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I have been a customer for over six years now and received nothing but the best rates and excellent service from Guild.
Mark L.
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Guild is phenomenal! I always experienced direct clear expectations of what I needed to do to complete my process. Much appreciation to everyone at Guild. You all have made one of my dreams come true.
Kimberly M.