Your trust means everything to us.

Discover how we performed in the J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study.

J.D. Power’s influence

Being on J.D. Power’s list is kind of a big deal. Being ranked among the top? Even bigger. For over 55 years, the J.D. Power team has been listening to what customers really think and turning those insights into trusted rankings.

How we stand apart

We know Guild customers value:

  • A lending partner they can rely on
  • Clear guidance and education
  • A simple, streamlined experience
  • Local experts they can connect with
  • Quick answers and solutions
  • A lending partner they can rely on
  • Clear guidance and education
  • A simple, streamlined experience
  • Local experts they can connect with
  • Quick answers and solutions
Smiling Guild employee at desk
Quote marks

Trust is earned — and we believe this ranking from J.D. Power shows our commitment to providing Guild customers with service, support, and guidance they can count on in their pursuit of homeownership.

Terry Schmidt, Chief Executive Officer at Guild Mortgage

How Guild stood out

The J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study is based entirely on feedback from real borrowers. Our team is committed to earning your trust.

Industry average
Guild Mortgage
Industry average
Guild Mortgage
Industry average
Guild Mortgage
Industry average
Guild Mortgage

How Guild stood out

Industry
average
Guild
Mortgage
Industry
average
Guild
Mortgage
Industry
average
Guild
Mortgage
Industry
average
Guild
Mortgage

The J.D. Power 2025 U.S. Mortgage Servicer Satisfaction Study is based entirely on feedback from real borrowers. Our team is committed to earning your trust.

But don’t take our word for it

Trusted by borrowers and the industry:

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